SIMPLE CAN BE POWERFUL
The 90-10 Rule of Focus

90% of what we do is accomplished with 10% of the toolset. The niche tools are important, and we supply them, but we also keep them out of the way until they're needed. Most of job management hinges on getting staff to properly record what happens on the job. That's what servicd focuses on.

  • Who's the client?
  • What's the job about?
  • What's the status?
  • Who's assigned?
  • When did we start, fix, and finish?
  • What did we do?

The design of servicd is based on more than 30 years of service experience in technician and manager roles. We bridge the gap between the two, and, more importantly yet, fulfill the need to inform the customer on what they are getting for their money.

simplify job tickets...

... and make it easy for staff to update

These are universal principles which is why servicd will work for almost anyone providing a service for hire — from electronics repair specialists to home repair handymen, the rules and expectations are fundamentally the same.
WORK TICKETS VS. JOB MANAGEMENT
Jobs are more than just the work done

While servicd places a lot of emphasis on the front-line service ticket, we understand it's the “tip of the iceberg”. Job are split into focused views: the job ticket, the metadata, the items on the job, and the billing. Screen clutter — especially a problem on mobile devices — is avoided.

RIGID METHODS ≠ CUSTOMER CARE
Flexibility lets you meet the customer's needs

From easy add of any item you can describe to simply-adjusted billing, the end result of the job is swiftly tailored to both address the specific job circumstances and help justify/explain your charges. The servicd windows for basics, items attached, and billing* work together to present the complete view of the job to your clients.

* servicd does not do actual billing, but the work ticket provides a basic view of anticipated charges,

job setup (metadata)

adding items

adjusting billing

stockd provides a full suite of management tools from powerful and fast search to integrated followups to customer account management.
JOB TICKET FEATURES
  • Separate views for tickets, job setup, items attached, billing
  • Customer and location* notes available on every ticket
  • Customizable service ticket layouts**
  • Private notes allow discretion on job information — only the main ticket is displayed on service reports
  • Upload/attach unlimited documents***
* full support for unlimited locations
** inquire for details
*** Amazon S3 cloud repository for maximum reliability

service ticket pdf (classic view)

JOB MANAGER TOOLS
  • Integrated “followups” system
  • Unlimited tickets per job
  • Unlimited customer accounts with optional locations
  • Attach any item you want with simple setups
  • Fully adjustable billing page allows for regular and special rates
  • Job search is available on every page
* full support for unlimited locations
** inquire for details

simple + powerful job search

NEED MORE TOOLS?
  • Customer management including locations, automatically distributed notes, contact information
  • Upload, manage, and optionally connect documents*
  • Customized job status to match the nature of your business
  • Define customer types as needed
  • Manage unlimited users
* 16MB limit per single file, unlimited files, private repository

the stack menu holds the rest*

* the 90/10 rule at work...
The advent of cloud-based computing and Software as a Service (SaaS) means you get state-of-the-art response time, continuous upgrades, and disaster recovery — all without any hardware costs, licenses, or installations.
WHY USE CLOUD-BASED APPS?
  • No downloads for updates needed ever.
  • SaaS principles mean we can add features or fix problems, and everyone gets the patch at once, on the next screen they load.
  • Branded servers available.*
  • Scale up or down per your needs. Only active users are charged.
* The default is yourcompany.mystockd.com. Contact us for other options.
DATA SECURITY
  • All companies are on separate databases. No data is ever shared.
  • Your database is backed up every day to a private and encrypted S3 repository. We retain backups for a mininum of three years.*
  • We can reload any backup on demand or for disaster recovery.
* See terms for more details.
Setup time for a new installation is usually just a few minutes (to add your job status codes and users). In most cases, we can prepare your custom server at yourname.myservicd.com within one business day.
Try servicd for free!
  • 90-day unlimited usage*
  • No setup fees, no commitments
  • No feature restrictions
  • Free email-based support
  • Customizations and personal training available**
* Standard service fee is $99/month per active user. Volume discounts available.
** inquire for rates

--- references upon request ---

SIMPLE CAN BE POWERFUL
The 90-10 Rule of Focus

90% of what we do is accomplished with 10% of the toolset. The niche tools are important, and we supply them, but we also keep them out of the way until they're needed. Most of job management hinges on getting staff to properly record what happens on the job. That's what servicd focuses on.

The design of servicd is based on more than 30 years of service experience in technician and manager roles. We bridge the gap between the two, and, more importantly yet, fulfill the need to inform the customer on what they are getting for their money.

simplify job tickets...

... and make it easy for staff to update

These are universal principles which is why servicd will work for almost anyone providing a service for hire — from electronics repair specialists to home repair handymen, the rules and expectations are fundamentally the same.
WORK TICKETS VS. JOB MANAGEMENT
Jobs are more than just the work done

While servicd places a lot of emphasis on the front-line service ticket, we understand it's the “tip of the iceberg”. Job are split into focused views: the job ticket, the metadata, the items on the job, and the billing. Screen clutter — especially a problem on mobile devices — is avoided.

RIGID METHODS ≠ CUSTOMER CARE
Flexibility lets you meet the customer's needs

From easy add of any item you can describe to simply-adjusted billing, the end result of the job is swiftly tailored to both address the specific job circumstances and help justify/explain your billing. The servicd windows for basics, items attached, and billing applied* work together to present the complete view of the job to your clients.

* servicd does not do actual billing, but the work ticket provides a basic view of anticipated charges,

job setup (metadata)

adding items

adjusting billing

stockd provides a full suite of management tools from powerful and fast search to integrated followups to customer account management.
JOB TICKET FEATURES
* full support for unlimited locations
** inquire for details
*** Amazon S3 cloud repository for maximum reliability

service ticket pdf (classic view)

JOB MANAGER TOOLS
* full support for unlimited locations
** inquire for details

simple + powerful job search

NEED MORE TOOLS?
* 16MB limit per single file, unlimited files, private repository

the stack menu holds the rest*

* the 90/10 rule at work...
The advent of cloud-based computing and Software as a Service (SaaS) means you get state-of-the-art response time, continuous upgrades, and disaster recovery — all without any hardware costs, licenses, or installations.
WHY USE CLOUD-BASED APPS?
* The default is yourcompany.mystockd.com. Contact us for other options.
DATA SECURITY
* See terms for more details.
Setup time for a new installation is usually just a few minutes (to add your job status codes and users). In most cases, we can prepare your custom server at yourname.myservicd.com within one business day.
Try servicd for free!
  • 90-day unlimited usage*
  • No setup fees, no commitments
  • No feature restrictions
  • Free email-based support
  • Customizations and personal training available**
* Standard service fee is $99/month per active user. Volume discounts available.
** inquire for rates
If you have any questions or you're ready to setup servicd, get in touch below. If we don't answer right away, feel free to text us at +1.949.870.9121.
simplexable.is, llc
427 East 17th Street, Suite F, #264
Costa Mesa, CA 92627 USA

p: +1.949.870.9121
e: support@simplexable.com
w: simplexable.is

--- references upon request ---