This is a combination of privacy (we won't disclose your info), service terms (what we do to earn our pay), and options for managing your data. If you have more questions, our contact info is at the bottom of the page.

ZERO REMARKETING
We don't resell or disclose data for commercial purposes

We pledge to not engage in any disclosure of your information including contact information or business/inventory records to anyone except the possible case of a legal government authority with proper warrants that bind us to do so by law.

We're not in the remarketing business and will never sell or otherwise disclose your contact information to any commercial entity.

IMAGE AND DOCUMENT PRIVACY
Controlling access to your documents
  • Your uploads are segregated into a private “bucket” on Amazon S3.
  • All files are assigned a random 32-character file name and sorted by year.
  • Your document repository is not indexed and no list is available to an external client.
  • All documents have description records in servicd which you control.
  • You can disseminate the direct link to any document as you see fit. This link is found in the servicd document data, and it will bypass any restrictions — it does not require servicd to access the file.
  • You can irrevocably delete a document at any time. Any references to it — including those in past backups — will immediately be invalid because the document is gone.
YOUR DATA IS YOURS ALONE
How we keep your data private

When your servicd installation is set up, we do several things to keep it separate from all other clients.

  • Your install is assigned a unique subdomain on myservicd.com.
  • We link this to a new and fully independent database that only stores your data.
  • No one can connect to your servicd installation unless they have a valid user token.
  • There is no cross-connection of any kind from one servicd installation to another.
DATA RETENTION
Keeping your data safe for years to come

Your servicd database is backed up nightly and archived. In the unlikely event of a server failure, we can rebuild your server and reload the last backup in minutes.

Additionally, as part of our service pledge, we guarantee to maintain your latest backup for three years. The servicd code base is in constant evolution, so we archive the current codebase every time. This means we can always setup a “sandbox” and extract data if needed - even if the current system has evolved and become incompatible with older backups.

CANCELLING YOUR ACCOUNT
When good things come to an end

Upon notification from the senior user in your group, and confirmation of validity of the request, we will deactivate your account. You have several options here.

  • We can simply store your data as of the last backup, so we could create a “sandbox” if necessary. This is the default option. We guarantee to store multiple copies (safety via redundancy) of the archive for a minimum of three years from your cancellation date.
  • We can deactivate all users, but allow the database to remain active and patch itself when we update servicd. This option allows you to suspend service, and then resume it at a later date. In this case, we will require a signed agreement for a fixed duration.
  • We can create a JSON-formatted or TAB-delimited export of all item records. This is billed and paid in advance (current fee is $500.00 as of June 2019). The export is suitable for repackaging in other systems, but the structure will be “flat”. The relational aspects of servicd are proprietary.
  • Upon written and verified request, we can delete your install entirely including all archives and uploaded documents.
simplexable.is, llc
427 East 17th Street, Suite F, #264
Costa Mesa, CA 92627 USA
ZERO REMARKETING
We don't resell or disclose data for commercial purposes

We pledge to not engage in any disclosure of your information including contact information or business/inventory records to anyone except the possible case of a legal government authority with proper warrants that bind us to do so by law.

We're not in the remarketing business and will never sell or otherwise disclose your contact information to any commercial entity.

IMAGE AND DOCUMENT PRIVACY
Controlling access to your documents
YOUR DATA IS YOURS ALONE
How we keep your data private

When your servicd installation is set up, we do several things to keep it separate from all other clients.

DATA RETENTION
Keeping your data safe for years to come

Your servicd database is backed up nightly and archived. In the unlikely event of a server failure, we can rebuild your server and reload the last backup in minutes.

Additionally, as part of our service pledge, we guarantee to maintain your latest backup for three years. The servicd code base is in constant evolution, so we archive the current codebase every time. This means we can always setup a “sandbox” and extract data if needed - even if the current system has evolved and become incompatible with older backups.

CANCELLING YOUR ACCOUNT
When good things come to an end

Upon notification from the senior user in your group, and confirmation of validity of the request, we will deactivate your account. You have several options here.

simplexable.is, llc
427 East 17th Street, Suite F, #264
Costa Mesa, CA 92627 USA

p: +1.949.870.9121
e: support@simplexable.com
w: simplexable.is